Privacy Policy

My Life Insurance Support (“we,” “us,” or “our”) is an independent licensed insurance agency. We help consumers compare life insurance options across multiple carriers we are appointed with. We are not affiliated with any government agency or insurance carrier.

This Privacy Policy explains how we collect, use, share, and protect your information when you visit mylifeinsurancesupport.com or call us.

We collect the following types of information:

• Information you give us by phone: when you call the number on our website, we collect the information you share with our licensed agents — typically your name, date of birth, state of residence, height, weight, tobacco use, current medications, existing coverage, and beneficiary preferences. This information is collected only to help our agents quote and place coverage on your behalf.
• Call recordings: we record calls for quality assurance and compliance purposes. Florida is a two-party consent state. Our recording disclosure plays at the start of every call.
• Website usage data: when you visit our website, we automatically collect your IP address, browser type, device type, pages viewed, time on page, and referring URL. We use Google Analytics and Google Ads tracking for this purpose.
• Click-to-call events: when you tap the phone number on our website, that click is logged so we can measure the effectiveness of our advertising. The log includes a Google Click Identifier (GCLID) if you arrived from a Google Ads click.
• Cookies: we use first-party and Google cookies to measure website performance and ad attribution. You can disable cookies in your browser settings; some functionality may not work if you do.

• To answer your questions about life insurance.
• To prepare quotes and submit applications to insurance carriers on your behalf.
• To verify your identity and meet our legal obligations as a licensed insurance agency.
• To improve our website and the quality of our agent consultations.
• To measure and improve the effectiveness of our advertising.

We share your information only with:

• Insurance carriers we are appointed with, to the extent necessary to prepare quotes or submit applications you authorize.
• Service providers who help us operate the business — for example, our customer relationship management (CRM) platform, our phone system provider (Twilio), and our advertising and analytics providers (Google).
• Government regulators when required by law, including state insurance departments and the National Association of Insurance Commissioners (NAIC).

We do not sell your personal information.

You have the right to ask us what information we have about you, to correct it, or to ask us to delete it. To exercise any of these rights, contact us using the phone number on our home page.

Residents of California, Virginia, Colorado, Connecticut, and other states with privacy laws may have additional rights. If you are a resident of one of these states, please call us and we will explain your specific rights and how to exercise them.

If you do not want us to call you again, tell the agent on your current call or future call. We will add your phone number to our internal do-not-call list within ten business days.

Our website is not directed at children under 18. We do not knowingly collect information from children. If you are a parent and believe we have collected information about your child, please call us so we can delete it.

We use industry-standard security to protect your information, including encryption in transit (HTTPS), encrypted storage, and access controls limited to licensed agents and operations staff. No method of transmission over the internet is 100% secure, but we work hard to protect your information.

We may update this Privacy Policy from time to time. The effective date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.

Questions? Call the phone number on our home page and ask to speak with someone about our Privacy Policy.